Microsoft Teams – Calls

Important: Audio calls on Teams are not a replacement for the Chorus telephone system at the University; you will not receive notifications through Teams if you receive a call to your desk phone at work as this runs on an independent system. If you call a colleague using Teams, they will receive the call on Teams and not on their work phone. Users must be logged into Teams to receive calls.

In the Calls tab, you’re able to make a call by clicking on ‘make a call’ – this will then prompt you to enter the name of the person you want to make this call with, you will also have suggested contacts appear.

Once you have searched and selected the contact/user you wish to call, you are then given the option to call them as highlighted below

Under Speed dial, you can create groups and access your saved contacts very quickly.

To create a group in speed dial, click on new group, enter a name for the group and click save.

The group name will appear on the left, once the group has been added you can add contacts to this group by clicking on the three dots and adding a contact to this group, you can also delete the group within this option

Again, you are also able to create a speed dial contact, by clicking the option and adding a contact, the speed dial group will appear on the left:

The contact section will allow you to add your contact by clicking ‘add contact, this will be a list of contacts that you may want to stay in touch and have quick access to call. The search option is used to search of the contacts that you have already added.

The History tab will show you your recent call history and the duration of the call, but you can also click on the 3 dots for more option

By clicking on the 3 dots option you are able to do the following: call the contact back, chat, add to speed dial or add to contacts

The voicemail tab allows you to listen to any voicemail left by someone who you have missed a call from:

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